Organization Management

 

Organization Management

A set-up where individuals from diverse backgrounds, different educational qualifications and varied interests come together to work towards a common goal is called an organization.
The employees must work in close coordination with each other and try their level best to achieve the organization’s goals.
It is essential to manage the employees well for them to feel indispensable for the organization.
Organization management helps to extract the best out of each employee so that they accomplish the tasks within the given time frame.
Organization management binds the employees together and gives them a sense of loyalty towards the organization.

What is Organization Management ?

• Organization management refers to the art of getting people together on a common platform to make them work towards a common predefined goal.
• Organization management enables the optimum use of resources through meticulous planning and control at the workplace.
• Organization management gives a sense of direction to the employees. The individuals are well aware of their roles and responsibilities and know what they are supposed to do in the organization.

An effective management ensures profitability for the organization. In a layman’s language organization management refers to efficient handling of the organization as well as its employees.

Need for Organization Management

• Organization management gives a sense of security and oneness to the employees.
• An effective management is required for better coordination among various departments.
• Employees accomplish tasks within the stipulated time frame as a result of effective organization management.
• Employees stay loyal towards their job and do not treat work as a burden.
• Effective organization management leads to a peaceful and positive ambience at the workplace.

Essential Features of Organization Management

1. Planning

   • Prepare an effective business plan. It is essential to decide on the future course of action to avoid confusions later on.
   • Plan out how you intend to do things.

2. Organizing

   • Organizing refers to the judicious use of resources to achieve the best out of the employees.
   • Prepare a monthly budget for smooth cash flow.

3. Staffing

   • Poor organization management leads to unhappy employees who eventually create problems for themselves as well as the organization.
   • Recruit the right talent for the organization.

4. Leading

   • The managers or superiors must set clear targets for the team members.
   • A leader must make sure his team members work in unison towards a common objective. He is the one who decides what would be right in a particular situation.

5. Control

   • The superiors must be aware of what is happening around them.
   • Hierarchies should be well defined for an effective management.
   • The reporting bosses must review the performance and progress of their subordinates and guide them whenever required.

6. Time Management

   • An effective time management helps the employees to do the right thing at the right time.
   • Managing time effectively always pays in the long run.

7. Motivation

   • Motivation goes a long way in binding the employees together.
   • Appreciating the employees for their good work or lucrative incentive schemes go a long way in motivating the employees and make them work for a longer span of time. 

 

Management Style

The art of getting employees together on a common platform and extracting the best out of them refers to effective organization management.
Management plays an important role in strengthening the bond amongst the employees and making them work together as a single unit. It is the management’s responsibility to ensure that employees are satisfied with their job responsibilities and eventually deliver their level best.
The management must understand its employees well and strive hard to fulfill their expectations for a stress free ambience at the workplace.

What is Management Style ?

Every leader has a unique style of handling the employees (Juniors/Team). The various ways of dealing with the subordinates at the workplace is called as management style.
The superiors must decide on the future course of action as per the existing culture and conditions at the workplace. The nature of employees and their mindsets also affect the management style of working.

Different Management Styles

1. Autocratic Style of Working
   • In such a style of working, the superiors do not take into consideration the ideas and suggestions of the subordinates.
   • The managers, leaders and superiors have the sole responsibility of taking decisions without bothering much about the subordinates.
   • The employees are totally dependent on their bosses and do not have the liberty to take decisions on their own.
   • The subordinates in such a style of working simply adhere to the guidelines and policies formulated by their bosses. They do not have a say in management’s decisions.
   • Whatever the superiors feel is right for the organization eventually becomes the company’s policies.
   • Employees lack motivation in autocratic style of working.
2. Paternalistic Style of Working
   • In paternalistic style of working, the leaders decide what is best for the employees as well as the organization.
   • Policies are devised to benefit the employees and the organization.
   • The suggestions and feedback of the subordinates are taken into consideration before deciding something.
   • In such a style of working, employees feel attached and loyal towards their organization.
   • Employees stay motivated and enjoy their work rather than treating it as a burden.
3. Democratic Style of Working
   • In such a style of working, superiors welcome the feedback of the subordinates.
   • Employees are invited on an open forum to discuss the pros and cons of plans and ideas.
   • Democratic style of working ensures effective and healthy communication between the management and the employees.
   • The superiors listen to what the employees have to say before finalizing on something.
4. Laissez-Faire Style of Working
   • In such a style of working, managers are employed just for the sake of it and do not contribute much to the organization.
   • The employees take decisions and manage work on their own.
   • Individuals who have the dream of making it big in the organization and desire to do something innovative every time outshine others who attend office for fun.
   • Employees are not dependent on the managers and know what is right or wrong for them.
5. Management by Walking Around Style of Working
   • In the above style of working, managers treat themselves as an essential part of the team and are efficient listeners.
   • The superiors interact with the employees more often to find out their concerns and suggestions.
   • In such a style of working, the leader is more of a mentor to its employees and guides them whenever needed.
   • The managers don’t lock themselves in cabins; instead walk around to find out what is happening around them.

 

Management Skills

The success and failure of an organization is directly proportional to the effectiveness of the management.
The superiors must share a healthy relationship with the employees for them to deliver their level best.
Leaders need to acquire certain skill sets for an efficient functioning:

• Management needs to be impartial towards its employees. Rules and policies should be same for everyone. Favouritism is a strict no no at the workplace. No employee should be granted special favours.
• The leaders must promote healthy discussions at the workplace. Make the employees work in teams for them to know each other well. Encourage morning meetings or weekly meetings for the employees to come up with their problems. Issues should not be left unattended. Try not to meet employees separately in closed cabins. Discussions on a common platform are more fruitful and generate better results. Meet the employees once in a week or month as per your schedule. Don’t make the meetings too formal. Allow the employees to bring their cups of coffee as well. Individuals do not open up much in formal discussions.
• The superiors must ensure that employees do not fight amongst themselves. Conflicts must be avoided at the workplace as nothing productive can be gained out of it. Make sure individuals do not have problems with each other and gel well. In cases of conflicts, management must intervene and sort out differences immediately. Make the employees sit face to face and let them discuss things amongst themselves.
• Make sure employees adhere to the rules and regulations of the organization. Set clear objectives for the employees. Targets must be predefined and the employees must know what they are supposed to do at the workplace. Discipline must be maintained at the workplace. The employees must come to work on time and strict action must be taken against those who do not follow company’s policies.
• Be a good listener. The management must interact with the employees more often. Such initiatives go a long way in motivating the employees and make them stick to the organization for a longer span of time.
• The “Hitler approach” does not work in the current scenario. Be a mentor to your employees rather than being a strict boss. Guide them in their work. Try to help them in their assignments. Help them come out with innovative solutions.
• Motivate the employees from time to time. Design lucrative incentive plans and schemes to bring out the best in them. Appreciate each time they do good work.
• Encourage subordinates to celebrate birthday parties and important festivals at the workplace. Let the employees enjoy together. The seniors must also participate in such activities.
• Review the performance of the employees on a regular basis. Make sure employees are satisfied with their job responsibilities. The duties assigned to them must be as per their interests and specialization. Employees not performing up to the mark must be dealt with patience.
• The leaders must promote necessary training programmes to upgrade the skills of the existing employees. Team building activities also strengthen the bond amongst the employees.
• Make sure employees achieve their targets and organizations earn their profits. Salaries must be distributed on time. The employees must be happy with their job.
• Encourage effective communication at the workplace. Communicate more through emails.

 

Management by Objectives

An effective management goes a long way in extracting the best out of employees and make them work as a single unit towards a common goal.
The term Management by Objectives was coined by Peter Drucker in 1954.

What is Management by Objective ?

The process of setting objectives in the organization to give a sense of direction to the employees is called as Management by Objectives.
It refers to the process of setting goals for the employees so that they know what they are supposed to do at the workplace.
Management by Objectives defines roles and responsibilities for the employees and help them chalk out their future course of action in the organization.
Management by objectives guides the employees to deliver their level best and achieve the targets within the stipulated time frame.

Need for Management by Objectives (MBO)

• The Management by Objectives process helps the employees to understand their duties at the workplace.
• KRAs are designed for each employee as per their interest, specialization and educational qualification.
• The employees are clear as to what is expected out of them.
• Management by Objectives process leads to satisfied employees. It avoids job mismatch and unnecessary confusions later on.
• Employees in their own way contribute to the achievement of the goals and objectives of the organization. Every employee has his own role at the workplace. Each one feels indispensable for the organization and eventually develops a feeling of loyalty towards the organization. They tend to stick to the organization for a longer span of time and contribute effectively. They enjoy at the workplace and do not treat work as a burden.
• Management by Objectives ensures effective communication amongst the employees. It leads to a positive ambience at the workplace.
• Management by Objectives leads to well defined hierarchies at the workplace. It ensures transparency at all levels. A supervisor of any organization would never directly interact with the Managing Director in case of queries. He would first meet his reporting boss who would then pass on the message to his senior and so on. Every one is clear about his position in the organization.
• The MBO Process leads to highly motivated and committed employees.
• The MBO Process sets a benchmark for every employee. The superiors set targets for each of the team members. Each employee is given a list of specific tasks.

Limitations of Management by objectives Process

• It sometimes ignores the prevailing culture and working conditions of the organization.
• More emphasis is being laid on targets and objectives. It just expects the employees to achieve their targets and meet the objectives of the organization without bothering much about the existing circumstances at the workplace. Employees are just expected to perform and meet the deadlines. The MBO Process sometimes do treat individuals as mere machines.
• The MBO process increases comparisons between individuals at the workplace. Employees tend to depend on nasty politics and other unproductive tasks to outshine their fellow workers. Employees do only what their superiors ask them to do. Their work lacks innovation, creativity and sometimes also becomes monotonous.

 

Leadership and Control

A set up where individuals from different backgrounds, educational qualifications and varied interests come together on a common platform to achieve certain objectives is called an organization.

What is leadership ?

The art of managing the employees and extracting the best out of them refers to leadership. Employees should not treat their work as a burden for them to deliver their level best at the workplace.
An effective leadership enables the employees to work together as a single unit towards a common goal.

Why leadership at the workplace ?

It is rightly said that success and failure of an organization depends on its leader.

• Leadership encourages the employees to contribute effectively to the success of their teams as well as the organization.
• An effective leadership helps the employees to work together in close coordination at the workplace and strive hard to accomplish tasks within the stipulated time frame. A job mismatch at the workplace leads to politics and eventually demotivated employees.
  
• A good leader does not impose work on the employees. The roles and responsibilities must be delegated as per the interest and specialization of the individuals.
• Leadership gives a sense of direction to its employees. Every individual knows what he is supposed to do at the workplace.
• An effective leadership reduces the chances of politics and conflicts in the organization. Employees stick to an organization for a longer duration under the guidance of able leaders. Employees need someone to guide and correct them whenever they are wrong. A good leader is one who helps the individuals in their assignments and motivates them to deliver results every time.
  
• Effective Leadership goes a long way in strengthening the bond amongst the employees and makes them face even the toughest times with a smile. In the current scenario, leaders should be more like mentors rather than being a strict boss. The “Hitler Approach” does not work in the existing situation.
  It is essential for the leader to interact with the employees more often. Find out what they expect from you as well as the organization. Take initiatives and help them think out of the box.
  
• A leader must act as a constant pillar of support for the employees. Individuals must be able to fall back upon the leader at difficult times. Never make fun of their problems or criticize them unnecessarily. Issues must not be left unaddressed.
• In cases of conflicts, a leader must intervene and sort out the differences immediately. Let individuals sit face to face and discuss their problems amongst themselves. Avoid being partial towards anyone.
• A leader should be a good role model for the employees. Be a source of inspiration for them.
• Know what your team members are up to. Keep a track of their work. Performance reviews are essential. Ask the employees to keep you in the loop as well. Appreciate if any of the team members has done well. Individuals not performing up to the mark must be dealt with patience and care.
• Don’t be too harsh on the employees. Understand their problems as well. Don’t expect an individual to attend office on his birthday or anniversary. Be a little more realistic.

To conclude leadership encourages the employees to trust their mentors and count on them always at the workplace.